Pet World Warehouse Outlet at 2148 West Beltline Highway in Madison, Wisconsin

Customer Reviews about Pet World Warehouse Outlet

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  Most times I've come here, I had a decent experience and employees were willing to help me find what I was looking for. Tonight, however, I was disappointed. I came here to find an e-collar for my pup who opened a lesion on her belly and won't stop licking it. I found a particular e-collar that was $28 in the store and $11 on Amazon (shipping included). Upon my request, the cashier went to ask the manager, who was sitting with his legs up on the phone, whether they could price match and he told her they do not price match with Amazon and will only price match with "other stores in the area". That is understandable, but the fact that the manager wouldn't get off the phone to come and talk with a customer or try to work something out with me was disappointing. None of their products should be so overpriced that they are nearly three times what is offered online with free shipping--particularly products that are often needed in time-sensitive situations such as this one. Supporting local businesses is important to me, but a price difference as stark as this one discourages me from buying products at their store. Plus, as a customer I felt completely ignored by the manager. Thankfully the customer service is usually better than this.
  August 21, 2017

  by Amanda Koch
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  This store has everything you're looking for for all kinds of pets. The workers are always helpful with questions and letting you know what each pet needs in attention, food and such. Also they will usually have a cat or bunny by the register to pet.
  December 09, 2016

  by T.J. Wiess

Opening hours Closed now

Today: 10:00 am — 09:00 pm

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About Pet World Warehouse Outlet in Madison